Privacy Policy
This Privacy Policy governs the manner in which Fire Tech collects, uses, maintains, and discloses information collected from users (each, a "User") of the Fire Tech. This privacy policy applies to the Site and all products and services offered by Fire Tech.
1. Personal Identification Information
a. Information You Provide to Us:
We may collect personal identification information from Users in various ways, including when Users visit our site, register, place an order, fill out a form, respond to a survey, subscribe to the newsletter, and engage in other activities, services, features, or resources we make available on our site.
b. Types of Information Collected:
Users may be asked for information such as their name, email address, mailing address, phone number, debit/credit card information, etc., when appropriate. Additionally, when Users interact with our website, we may collect information about their browser type, device type, means of connection to our site, internet service provider, and other similar technical information.
c. Automatic Information (Cookies):
We receive and store certain types of information whenever Users interact with our site. Similar to many websites, we use "cookies" to enhance the User experience. Users can choose to set their web browser to refuse cookies or to alert them when cookies are being sent. If they do so, please note that some parts of the site may not function properly.
d. Mobile Devices:
When Users download or use the Monarch IT Ltd. app, we may receive information about their location and mobile device, including a unique identifier for that device. This information may be used to provide Users with location-based services such as advertisements, search results, and other personalized content. Most mobile devices allow Users to disable location services, so if desired, they can turn it off.
e. E-mail Communications:
We collect Users' email addresses when they place an order through our website. We may send newsletters and offers tailored to customer profiles. If Users prefer not to receive email communications from us, they can easily unsubscribe.
f. Payment Information:
If you accidentally make a double payment for a single purchase, please contact your bank to reverse or cancel the extra payment, as Fire Tech does not have control over your payments. All payment-related information is securely managed by your bank. If you encounter a disconnection during the payment process, please verify the payment status with your bank, and if necessary, make the payment again.
2. How We Use the Information
a. To Improve Customer Service:
Your information helps us respond more effectively to your customer service requests and support needs.
b. To Enhance Our Site:
We continually strive to improve our website offerings based on the information and feedback we receive from you.
c. To Process Transactions:
We may use the information Users provide to fulfill their product orders. We do not share this information with others, except to the extent necessary to provide the service.
d. To Send Periodic Emails:
The email address Users provide for order processing will only be used to send them information and updates related to their order. It may also be used to respond to inquiries and other requests or questions. If Users opt-in to our mailing list, they will receive emails that may include company news, updates, product or service information, etc. Users can unsubscribe from future emails by following the instructions at the bottom of each email or contacting us through our Site.
3. How We Protect Your Information
We implement appropriate data collection, storage, processing practices, and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction details, and data stored on our Site.
4. Changes to This Privacy Policy
Monarch IT Ltd. reserves the right to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page and send you an email. We encourage Users to frequently check this page for any changes to stay informed about how we are protecting the personal information we collect.
5. Your Acceptance of These Terms
By using this Site, you signify your acceptance of this policy and our terms of service. If you do not agree to this policy, please do not use our Site.
If you have any questions about this Privacy Policy, please contact us at: