Terms and Conditions
Welcome to firetech in our trusted source for gaming, accessories, and computer products. By visiting our website and using our services, you agree to be bound by the following terms and conditions. Please read them carefully.
Acceptance of Terms
By accessing and using the Fire Tech. website, including placing orders for products, you agree to comply with and be bound by these terms and conditions. This agreement is formed by:
- (a) Completing your registration on our site; and
- (b) Using the site to purchase products from us.
User Registration
To shop with us, you must first complete the customer registration process. When creating an account, please note:
- You are permitted only one active account, which is non-transferable.
- You can update, edit, or terminate your account at any time via the website.
- You are allowed a maximum of two accounts per delivery address.
- If you register with a workplace email address, you are responsible for ensuring compliance with your workplace's email and internet policies.
Placing an Order
You can place an order by selecting your desired products and submitting your order through our website. By placing an order, you are making an offer to purchase the product(s) for the price indicated, including any delivery charges and taxes.
- We may request additional information or verification to process your order.
- You agree to provide accurate and up-to-date information when requested.
Order Acceptance and Cancellation
Monarch IT Ltd. reserves the right to accept or reject any order for any reason, including but not limited to:
- Product availability.
- Errors in pricing or product descriptions.
- Errors in your order submission.
We also reserve the right to cancel any order without prior notice or explanation. Additionally, we may suspend or remove user accounts at our discretion.
Payment Options
We offer convenient payment options, including:
- Credit/Debit Cards: We accept major credit and debit cards.
- EMI Facility: Eligible products may be purchased using an EMI facility, where applicable.
- To qualify for EMI, the total order value must be at least BDT 5,000.
- EMI is currently available for three, six, nine, and twelve-month installments.
- EMI is available only for City Bank Amex cardholders.
- For custom desktop builds, we will manually calculate the total order value for EMI eligibility.
Product Delivery
We deliver products to locations where our delivery services are available. You can find more information about delivery times and methods on our website.
- Products will be delivered to the front door of the specified delivery address.
- If you request delivery inside a building or premise and we agree, you assume responsibility for any loss or damage that may occur beyond the front door.
- You must comply with any specific delivery requirements we communicate when you place your order.
- If someone else is collecting your order, they must provide proof of identity. We may record the details of any identification provided.
Contact Us
If you have any questions about these terms and conditions or our services, please contact our customer service team for assistance at:
Phone: +880100000000
Thank you for choosing Fire Tech Ltd.! We look forward to serving you.