Refund and Return Policy

At FireTech our Return and Refund Policy was last updated on [DATE]. Thank you for shopping at firetech.com.bd. If, for any reason, you are not completely satisfied with a purchase, we invite you to review our policy on refunds and returns. Customer satif fifiretech.com.bdaction is our top priority, and we want you to be happy with your purchase. If you are not satisfied, we’re here to help.

Returns

You have 30 days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Please include the receipt or proof of purchase with your return.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain number of days, depending on your card issuer's policies.

Exchanges

If you need to exchange an item for the same item, please send us an email at send your item to: [Your Return Address].

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions on how to return your item to us, please contact us at support@firetech.com.bd